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Privacy Policy

Privacy Policy — Coiffure Unity

 

Last updated: Sunday November 23, 2025

 

Unity Coiffure (“we”, “us”, “our”) operates this website and provides hairstyling services in Montréal, Québec. We are committed to protecting your personal information and respecting your privacy in accordance with Québec’s Law 25, PIPEDA, and other applicable Canadian privacy laws.

 

This Privacy Policy explains:

• What personal information we collect,

• How we use it,

• How it is shared,

• Your rights under Québec and Canadian privacy law,

• And how you can contact us with questions.

 

 

1. Information We Collect

 

We collect personal information in the following ways:

 

a) When you book an appointment (via Square)

 

Square may collect:

• Full name

• Email address

• Phone number

• Appointment details

• Transaction information

• Service history

 

b) When you contact us (Messenger, Instagram, Email, SMS)

 

We may collect:

• Name

• Phone number

• Email

• Social media profile information

• Message content

 

c) Website interactions

 

Through cookies and analytics tools (such as Google & Meta), we may collect:

• IP address

• Browsing activity

• Device and browser information

• Pages viewed

• Referral sources

 

d) Advertising interactions

 

When you engage with our Facebook or Instagram ads, Meta may collect and share:

• Ad clicks

• Messaging interactions

• Booking intent signals

• Anonymous conversion events

 

We do not collect credit card numbers directly; all payments are handled securely by Square.

 

 

2. How We Use Your Information

 

We use your personal information to:

• Manage your appointments

• Provide hair services

• Respond to your messages

• Confirm bookings

• Contact you about upcoming appointments

• Process payments via Square

• Improve our website and marketing

• Send optional service reminders or updates

• Run advertising campaigns on Facebook and Instagram

• Measure the performance of our ads

 

We do not sell your information.

 

 

3. Sharing Your Information

 

We may share your information with:

 

a) Service Providers

• Square (booking & payments)

• Meta (Facebook & Instagram) for advertising and messaging

• Google for tracking and analytics

• Website hosting providers

 

These partners handle your data according to their own privacy policies.

 

b) Legal Requirements

 

We may disclose information if required by law or court order.

 

 

4. Cookies and Tracking Technologies

 

Our website uses:

• Google Analytics

• Meta Pixel

• Cookies

 

These help us understand:

• How visitors use our site.

• Which ads generate bookings.

• And how to improve our services.

 

You can manage cookie preferences through your browser settings.

 

 

5. Your Rights (Québec Law 25)

 

Under Québec’s Law 25, you have the right to:

 

✔️ Access your personal information

✔️ Correct inaccurate information

✔️ Withdraw consent at any time

✔️ Request deletion of your information (when appropriate)

✔️ Request details about how your data is used

✔️ File a complaint regarding privacy practices

 

To request any of these, contact us at:

 

📧 unitycoiffure@gmail.com

 

 

6. Data Retention

 

We keep your information only as long as necessary to:

• Provide services,

• Maintain booking records,

• Comply with legal requirements,

• Ensure accurate appointment history.

 

 

7. Security

 

We take reasonable measures to protect your information, including:

• Secure appointment booking through Square

• Encrypted website communication (HTTPS)

• Limited access to client records

 

However, no system is 100% secure.

 

 

8. Children’s Privacy

 

Our services are not intended for children under 14.

We do not knowingly collect personal information from minors without parental consent.

 

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “last updated” date.

 

 

10. Contact Us

 

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

 

📧 Email: unitycoiffure@gmail.com

📍 11 rue Chabanel Ouest, Montreal, QC, H2N 1C2